Course Overview

Course Duration 3 days.
BA-BAE – Business Analysis Essentials In this introductory course, you’ll delve into the role and responsibilities of the business analyst-the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you’ll learn to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. You’ll consider the unique needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements.
Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.
This course was previously titled Introduction to Business Analysis.

Who Should Attend

  • Systems analysts, business analysts, requirements analysts, developers, software engineers, IT project managers, project managers, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists.

Course Certifications

This course is part of the following Certifications:


  • There are no prerequisites for this course.

Course Objectives

  • Role of the business analyst
  • Build and evaluate a business case
  • Plan, manage, analyze, document, and communicate requirements
  • Conduct effective interviews, group workshops, and questionnaires
  • Data mining
  • Effectively capture and document business rules
  • Get agreement
  • Ensure requirements are met

Course Content

1. Overview of Business Analysis
  • The solutions lifecycle
  • What is business analysis?
  • Business analysis terminology
  • International Institute of Business Analysis
  • CBAP certification
2. Enterprise Analysis
  • Introduction
  • Definitions
  • The business architecture
  • Feasibility studies
  • Project scope
  • Business case
  • Risk assessment
  • Decision package
  • Selecting and prioritizing projects
3. Requirements Planning and Management
  • Introduction
  • Definitions
  • Team roles for the project
  • Work division strategy
  • Requirements risk approach
  • Planning considerations
  • Requirements activities
  • Selection
  • Estimation
  • Requirements scope
  • Requirements activity
  • Measurement
  • Reporting
  • Requirements change management
4. Requirements Elicitation
  • Introduction
  • Definitions
  • Elicit requirements
  • Techniques
  • Brainstorming
  • Document analysis
  • Focus groups
  • Interface analysis
  • Interviews
  • Observation
  • Prototyping
  • Workshop
  • Reverse engineering
  • Survey/questionnaire
5. Requirements Analysis and Documentation
  • Introduction
  • Definitions
  • Requirements package
  • Business domain model
  • Analyze user requirements
  • Analyze functional requirements
  • Analyze quality of service requirements
  • Assumptions and constraints
  • Requirements
  • Attributes
  • Document
  • Validate
  • Verify
  • Modeling techniques
  • Data and behavior models
  • Process/flow models
  • Usage models
6. Requirements Communication
  • Introduction
  • Definitions
  • Communication plan
  • Manage conflicts
  • Determine format
  • Requirements package
  • Requirements presentation
  • Requirements review
  • Requirements sign-off
7. Solution Assessment and Validation
  • Introduction
  • Definitions
  • Solution alternatives
  • Technology options
  • Solution selection
  • Solution usability
  • Quality assurance
  • Solution implementation
  • Solution impacts
  • Post implementation review
8. BA Fundamentals
  • Communication skills
  • Leadership skills
  • Problem-solving skills
  • Business knowledge
  • IT knowledge
9. Case studies
10. Exercises